Customer service automation platform
Conversational AI - Voice & Chat Bot
Customer Experience CX new defined
lower cost, improve your Contact Center with AI
CCT Solutions provides Solutions with Cognigy
OUTSTANDING CUSTOMER SERVICE AT LOWER COSTS. MANAGED BY YOU.
Leverage the Power of Conversational AI for Customer Service Automation and cut your Contact Center Costs by 50% and more.
Smarter Conversations
Omnichannel experience
Provide a consistent service that your customers deserve on the channels that they prefer.
Instant answers, every time
No more long waiting lines. Instant support with any request.
Download our Guide - Generative AI for Contact Centers
Multilingual support
Let human-like digital agents communicate with your customers in their language.
24/7 customer service
Offer personalized support and solve customer issues around the clock with intelligent digital agents.
Automate repetitive tasks
Increase customer service productivity and decrease your Average Handling Time by automating repetitive processes.
Simplify complex customer processes
Improve your First Time Resolution Rate and overall efficiency by using Conversational AI, which automates all interactions.
Consistent high- quality service
Deliver personalized services that is expected with every customer interaction and improve your Customer Satisfaction Score.
Maintan the highest possible Net Promoter Score through a seamlesss connection with human agents.
End-to-end enterprise conversational automation platform for customer & employee services
- Intuitive Low-Code UI with Graphical Conversation Editor
- Omni-Channel Conversational AI
- Powerful Developer Tool Kit
- Available as SaaS, On-Premise and Managed Service
AI-based Voice Gateway solution to deploy virtual voice agents for automated phone conversations
- AI-Based Conversation
- Automated Phone Conversations
- Agent AI Assistant
- On-Premise GDPR Compliant Voice Automation
Ready to take a look behind the curtain?
Request your demo today and one of our experts will contact you shortly. Discover how we help, enable enterprises to create and deliver smart, AI-driven agents that can help you to improve service and loyalty, optimize results, decrease costs, accelerate growth and stay at the forefront of customer expectations.
Contact with CCT Solutions
